We were delighted with the whole service we received from Pure Maintainance UK. From the first phone call, Samantha was extremely knowledgeable , in particular about the interaction between mould and Lyme disease as my son suffers badly and we had both become very reactive to spores.As my son’s health is seriously affected, Adam was able to come out in 2 days (we were even offered a next day appointment, but I missed it). Adam was a very likeable and friendly young chap, with an excellent knowledge of his technique. He was able to give us a clear explanation of the treatment, what we could expect and that it was completely safe, but extremely effective. He tested for spores before and after treatment. We felt very confident leaving Adam to treat the flat and he did an excellent job. The flat was extremely fresh after treatment and my son said he had the best night’s sleep he has had for months. There was a strongish vinegar smell at first, but it cleared completely in hours. We know that the house was free of spores as my son and I no longer reacted after the treatment.Some background, we had imported some mould spores to a new flat from a previous one that was extremely mouldy. We were concerned about mould in computers and monitors and on books and games, even though we had some the best cleaning job we could, it was still there. This particular treatment was the best possible to remove the mould from out belongings and prevent it growing in the new flat. Thank you so much to Adam, Samantha and Pure Maintainance UK.

I would highly recommend Pure Maintenance and my experience has been very positive.My son’s flat had a bad mould problem in certain areas, so I contacted two mould remediation companies. Pure maintenance were by far the most helpful and sensible in their approach. I have been dealing with Adam, and he has been informative and patient, answering my numerous questions. He was very knowledgeable and friendly.Sam was our technician who attended on the day of treatment, and my son said that he was very friendly and explained everything that would happen. He kept us updated throughout the day, and described his findings clearly, setting out what would be needed, and what we would need to do going forward. We opted for the heavy stain removal option, which was well worth it, as the flat was completely clear of any visible mould by the time Sam left!After the work was completed, we were given a hygrometer, to monitor the temperature and moisture levels.We are still working with Pure, to sort out some of the issues mentioned in their report, but the process has been very professional, and Mia in customer services has been very helpful. I would be happy to. recommend them to anyone who has a mould problem.

Really pleased with the service. Ezra was very helpful on the phone and Joe was excellent also. He was extremely thorough and has cleaned and treated the house brilliantly. They came early to accommodate me and were prompt and very polite and respectfulOur tenants have just left and the property had developed mould despite them being advised re opening windows, using the extractor fans and a dehumidifier being provided. They did not report a leak until several months had passed. There was evidence of mould all through the house.I definitely highly recommend this service if mould is a problem in your home, it is not cheap, but it is effective and so important for lung health that this problem is remedied properly. I would be very happy to use this company again if needed

ABSOLUTELY BRILLIANT.
This company has quite literally improved my home, my health and my life. They listened, reassured, educated and gave me the time to really understand what they could do for me and they have eradicated mould from my property plus taught me how to maintain this. Mould spores went from 120,000 in a metre square to 0. I couldn't be happier.

Amazing Technology backed with 5 Star Service.
Where do I begin? I am so impressed with Pure Maintenance. I have been having damp/mould issues in my tenanted property, I researched and asked 100 questions. I got all the support I needed. Superb technology and the best way to tackle such an issue. Got a list if recommendations, which I successfully implemented. Great reports with detail and once again you can ask questions via email and the response is superb. Big shout out to Mia, Tim and the team. You guys are hard working, experts and you know how important mould/damp issues can be. Resolving them is key. I will recommend this company to anyone with mould/damp issues, seriously worth it. Also a big thank you!

I wish to say that I have received outstanding service from this company who came highly recommended by the Ashgrove Clinic who are providing additional treatment for my breast cancer. Because of my condition and the bad effects of mould on my already compromised immune system. Sam at PUREMAINTENANCEUK fast tracked my application and I was able to have my home treated within 72hrs which was fantastic. Everything was thoroughly explained and all my questions were answered.
I was provided with copious information explaining to me how to prepare my house for the treatment. My queries were promptly replied to with kindness and courtesy by the office team.
On the day booked, one of their technicians attended my property. I received several courtesy reminders prior as well as a direct mssg from the technician on the day confirming his eta.
He carried out a full walk through allowing me plenty of time to point out areas of concern.
The technician was very well trained, knowledgeable, professional and respectful both to me and of my home, leaving it immaculate. He was punctual and timely as well as being very kind and patient in his explanation of the process and allying any fears and concerns. He kept me fully informed of his progress throughout the day and upon my return carried out a full walk through handover explaining the outcome of the treatment and the aftercare requirements needed to ensure a longterm successful outcome of the treatment including a complimentary humidity monitor.
The office team are also excellent following up with all the necessary documentation promptly and accurately.
I'm feeling very reassured and relieved now that the disgusting black mould has been removed from my home which was unfortunately already contaminated when I purchased it in 2021.
At this point I cannot recommend this company highly enough!
I'm confident that providing I follow the regime recommended by PUREMAINTENANCEUK I shall be posting a further 5star outcome review in due course!
Thank you to everyone at PUREMAINTENANCEUK!

Although unfortunate that I needed Pure Maintenance because of a tenant, the experience and care I have had has been outstanding. Adam was on hand to take phone calls at all points and when above and beyond to support in all areas I was having difficulties with. Tyler transformed my property back to how it was before the black mould and wrote a detailed report. Thank you so much!

We had our whole house fogged as we had a couple of black mold issues behind our shower and in our main bathroom due to previous flooding and cracked grout. Matthew was the guy who carried out the service and I thought he was knowledgeable, helpful, friendly and professional. I instantly felt like I could breathe better as soon as I returned home after the service was completed. My daughter suffers from chronic eczema and that seems to have subsided as well as my brain fog. I would 100% recommend this service. We’ve since bought two dehumidifier's because as a household of 5 we were creating too much condensation with washing, showering and general living. Thank you Pure Maintenance for your professional service, I am so glad I found and researched your services.

I recently hired Pure Maintenance UK for mould removal in my home, and I am beyond impressed with their service! From the initial inspection to the final cleanup, their team was professional, knowledgeable, and thorough.They quickly identified the source of the mould, explained the treatment process in detail, and took all the necessary steps to ensure my home was safe and mould-free. The team worked efficiently and left no mess behind. I also appreciate the preventive advice they provided to help avoid future issues.If you need reliable and effective mould removal services, Pure Maintenance UK is the way to go. Thank you for restoring the air quality in my home!